Privacy Policy

Byson Engineering Sdn. Bhd. (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use the Byson Engineering App (“the App”). By using the App, you agree to the terms described in this Privacy Policy.

1. We may collect the following types of information when you use our App:

a) Personal Information You Provide

• Name, company name, and contact details (email address, phone number)

• Account login details (if registration is required)

• Delivery or billing address (for product orders or service requests)

b) Automatically Collected Information

• Device type, operating system, and browser information

• IP address and general location data

• Usage data, including the pages or features accessed, time spent, and actions taken in the App

c) Optional Information

• Photos, documents, or specifications you upload for service requests

• Survey responses or feedback

2. We use your information to:

• Provide and improve the App’s features and services

• Process product inquiries, orders, and service requests

• Communicate with you regarding updates, offers, and promotions (with your consent)

• Respond to your questions or support requests

• Analyze usage trends to improve app performance

• We will not sell or rent your personal information.

3. We may share your information with:

• Service providers (e.g., hosting, analytics, payment processors) solely to perform services for us

• Regulatory authorities if required by law

• Business partners when necessary to fulfill your requests (e.g., shipping companies)

4. We retain your personal information only for as long as necessary to fulfill the purposes described above, or as required by law. When your data is no longer needed, we securely delete or anonymize it.

5. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Under applicable data protection laws (including Malaysia’s PDPA), you may:

• Request access to the personal data we hold about you

• Request correction or deletion of your data

• Withdraw your consent for certain processing activities

• Request a copy of your data in a portable format

You may exercise these rights by contacting us at [support@bysonengineering.com.my].

7. The App may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

8. Our App is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have collected data from a minor, we will delete it immediately.

9. We may update this Privacy Policy from time to time. Any changes will be posted in the App with an updated “Last Updated” date. Continued use of the App after changes means you accept the updated policy.

10. If you have questions or concerns about this Privacy Policy or our data practices, please contact:

Byson Engineering Sdn. Bhd.
📞 Tel: +6012 - 299 8566
📧 Email: support@bysonengineering.com.my